Pilot Programs
Pilots, sponsors, and scale gates
A pilot is only useful if it produces a decision. Each program carries a named executive sponsor, measured adoption and ROI, and an explicit next gate.
Scaling
Southeast · Southwest · Mid-Atlantic
Leasing Assistant
Sponsor · SVP, Property Management
Drafts responses to prospect inquiries, schedules tours, and pre-qualifies applicants. Exceeded ROI target in all three pilot regions with the strongest adoption curve in the portfolio.
- ROI
- 4.6x
- Time Saved
- 7,400 hrs / mo
- Next Gate
- National scale decision — Q3 gate
At Risk
Mountain West · Midwest · Northeast
Maintenance Copilot
Sponsor · VP, Facilities Operations
Technician adoption is lagging in three regions. Root cause is enablement, not product: mobile training completion sits at 41% and only 6 champions cover 19 properties.
- ROI
- 1.4x
- Time Saved
- 1,100 hrs / mo
- Next Gate
- Enablement reset — 30 days
On Track
National pilot cohort
Resident Communications
Sponsor · VP, Resident Experience
Generates resident notices, renewal outreach, and service follow-ups with brand and compliance guardrails applied before send.
- ROI
- 2.8x
- Time Saved
- 3,200 hrs / mo
- Next Gate
- Expand cohort — 60 days
AP Automation
Sponsor · SVP, Shared Services
Second pilot to exceed its ROI target. Exception rate fell from 22% to 7% after the third model tuning cycle.
- ROI
- 5.1x
- Time Saved
- 2,900 hrs / mo
- Next Gate
- Absorb remaining entities — Q3
Market Intelligence Brief
Sponsor · MD, Investment Management
Synthesizes submarket data into weekly investment briefs. Value is real but concentrated in a small user population; scale case is unproven.
- ROI
- 1.9x
- Time Saved
- 800 hrs / mo
- Next Gate
- Value review — 45 days