Pilot Programs

Pilots, sponsors, and scale gates

A pilot is only useful if it produces a decision. Each program carries a named executive sponsor, measured adoption and ROI, and an explicit next gate.

Active Pilots

5 programs

Scaling

Southeast · Southwest · Mid-Atlantic

Leasing Assistant

Sponsor · SVP, Property Management

Drafts responses to prospect inquiries, schedules tours, and pre-qualifies applicants. Exceeded ROI target in all three pilot regions with the strongest adoption curve in the portfolio.

Adoption

81%

ROI
4.6x
Time Saved
7,400 hrs / mo
Next Gate
National scale decision — Q3 gate

At Risk

Mountain West · Midwest · Northeast

Maintenance Copilot

Sponsor · VP, Facilities Operations

Technician adoption is lagging in three regions. Root cause is enablement, not product: mobile training completion sits at 41% and only 6 champions cover 19 properties.

Adoption

34%

ROI
1.4x
Time Saved
1,100 hrs / mo
Next Gate
Enablement reset — 30 days

On Track

National pilot cohort

Resident Communications

Sponsor · VP, Resident Experience

Generates resident notices, renewal outreach, and service follow-ups with brand and compliance guardrails applied before send.

Adoption

62%

ROI
2.8x
Time Saved
3,200 hrs / mo
Next Gate
Expand cohort — 60 days

Scaling

Corporate

AP Automation

Sponsor · SVP, Shared Services

Second pilot to exceed its ROI target. Exception rate fell from 22% to 7% after the third model tuning cycle.

Adoption

88%

ROI
5.1x
Time Saved
2,900 hrs / mo
Next Gate
Absorb remaining entities — Q3

Evaluating

Corporate

Market Intelligence Brief

Sponsor · MD, Investment Management

Synthesizes submarket data into weekly investment briefs. Value is real but concentrated in a small user population; scale case is unproven.

Adoption

47%

ROI
1.9x
Time Saved
800 hrs / mo
Next Gate
Value review — 45 days