Vendors
Vendor performance, scored
AI vendors are managed as operating partners, not purchases. Each is scored on SLA performance, support quality, roadmap delivery, and security posture — and underperformance is tied directly to the adoption it affects.
Scorecards
5 vendorsStrong
Core model platform
Foundation Model Provider A
91 / 100
Meets SLA; enterprise data controls verified in Q2 review
Strong
Applied AI product
Leasing Workflow Partner
87 / 100
Roadmap on schedule; scale pricing renegotiation open
Strong
Applied AI product
Document Intelligence Vendor
84 / 100
Exception handling improved materially after tuning cycle
At Risk
Applied AI product
Field Mobility Vendor
58 / 100
Mobile release slippage is a contributing cause of maintenance lag
Watch
Infrastructure
Data Integration Platform
79 / 100
Support response times trending outside target since April